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Family Advocate

Posted: 08/04/2022

Join our caring, community focused team and help give kids a Head Start!

The Head Start Family Advocate supports the role of parents in family well-being and fosters positive parent-child relationships.  Encourages parent involvement in Head Start while providing advocacy and social service guidance based on family goals.  

Job Duties:

  • Responsible for recruiting eligible children and introducing families to all Head Start options and other agency programs.
  • Completes initial application and eligibility assessment for all children.  Identifies child and family needs for center-based families.
  • Develops individual /family goal plans based on needs assessment and provides on-going support and follow-up.
  • Provides referrals and follow-up to all agency programs and community agencies. Advocates for children and families to secure access to and assistance from appropriate sources.
  • Provides case management for center-based families and facilitates case management meetings and conferences in conjunction with the health and education service areas.
  • Assists Region Manager with organizing child care and transportation support to families for program events.
  • Will fill-in for daycare classroom staff to maintain room ratio and coverage when needed.
Knowledge, skills and abilities:                                                                         
  • Associates Degree in Human Services and at least 2 years’ experience in a human services field. 
  • Must be skilled in communicating and motivating people.  Position requires strong advocacy skills relating to health and social services in support of families. 
  • Must have knowledge of community resources and the skills to link families to the appropriate agencies and services.  Working knowledge of governmental and social services programs and resources. Experience in performing basic social assessments desired.
  • Provide customer service that is responsive to the unique needs and culture of families, such as single parents, grandparents as caregivers, co-parenting relationships, LGTBQ families, non-English speaking, teen parents, domestic violence situations and more.
  • Above average organizational and communication skills, ability to work independently, good interpersonal skills, and ability to maintain a positive attitude with staff and clientele.
  • Ability to lift up to 40 lbs. - assist in setting up classroom environments and interacting with young children in a daycare setting.  Provide back-up in the classroom if needed.
  • Computer skills and knowledge of Windows, Microsoft Word, Outlook and Excel, Google Docs, Zoom or other online meeting platforms. Familiarity with mobile devices, online training platforms and software applications helpful. 
  • Acceptable tuberculosis screening results and an initial health exam are required post job offer and prior to employment.
  • Must have a valid license, possess a vehicle for shopping as needed and be insurable to drive an agency vehicle on roads in varying weather conditions.
BENEFITS PACKAGE – position offers $13.64 per hour
  • Medical, Dental and Vision Coverage
  • Paid Vacation, Personal and Sick Time
  • Paid School Breaks
  • Employer Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Assistance Plan
COVID-19 considerations:  To keep all staff and customers safe during the pandemic, we have been and will continue to follow all recommended health and safety guidelines for offices and programs.  A vaccine mandate is in place for all staff.

LifeWorks Community Action, formerly Saratoga County Economic Opportunity Council, is a nonprofit that helps thousands of neighbors each year overcome the challenges of poverty by providing food, early childhood education, energy services, health and wellness, and immigrant services. Popular programs include The Pantry in Ballston Spa and The Kitchen in Saratoga Springs, as well as Head Start, WIC and Weatherization.      Help Starts Here. 
LifeWorks Community Action promotes diversity, equity and inclusion in all agency programs and services.  We welcome applicants with diverse backgrounds who embrace and support an inclusive and equitable work environment.  EOE

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